Last orders for national delivery 19th December, local delivery 23rd December. Follow this link for more info.

Delivery & returns

Delivery options:

Local delivery
As we are based in Cambridge we offer FREE Local delivery to anywhere inside the M11, A14 and A11. Orders must be over £30. You will need to contact us to get a local delivery code which will remove the £8.99 delivery cost, email orders@thornewines.com. Outside of the stated area? Get in touch and we will see what we can do.

Please be aware that this delivery option is subject to a 1-2 weekday time frame.
Any delivery that falls outside of the stated area will be subject to additional delivery charges.  If you have any queries regarding delivery costs please email orders@thornewines.com
 
We withhold the right to refuse delivery to under 18's. Deliveries must be accepted by an adult.

Next day delivery (Mainland)

We offer free next day delivery on orders over £150. Delivery on orders under £150 will be charged at £8.99. Orders placed before 11am will be delivered on the next working day. Orders placed after will arrive within 48hrs but in most cases we will try to drop off orders at our local depot to ensure next day delivery. Call or email us to check if delivery deadlines can be met.

We package all of our orders in AirSac safety packaging. This method has proven to reduce the risk of breakages and is 100% recyclable.

Returns
We never want you to be unhappy with your purchases and will do everything we can to cover the costs where a return is necessary due to faulty goods.

Sales or Return
We offer 50% sale or return on all orders (unopened bottles and undamaged labels, we will refuse returns if we believe the goods are not in re-saleable condition).


If you are returning goods after an event we can arrange for our courier to collect. This will incur carriage charges of £12.50 per 12 bottle case. Returns must be packaged safe for travel and ready for collection before midday on the agreed day of collection. Any breakages during the return will not be refunded and are not covered by APC. Because of this we recommend anyone returning wine liaises with us via orders@thornewines.com

Free shipping

Free delivery on orders over £150. See delivery info for details.

Free Cambridge delivery

Email orders@thornewines.com for your delivery discount code

Next day delivery

On orders placed before 11 am, free for orders over £150.

Fancy your own wine advisor?

Email James@thornewines.com

 

 

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