Your privacy means alot to us. We will not share any data collected to third parties and will ensure that your private information is secure.
When you place an order with us, either on the website or directly, your contact details are added to your account. This account is secure and the information saved is only ever used to contact you regarding your order, delivery or payment.
If you have signed up to our newsletter you will be contacted with information regarding our producers, events and offers. You can unsubscribe at any point.
The type of personal data we store:
First name, Last name
Contact information (e-mail address, home address, phone number)
Company registration number (when applicable)
VAT number (when applicable)
AWRS Number (when applicable)
Each type of personal data will be deleted upon receipt of an instruction thereto from the Customer.
Incident management control
We have safeguards to prevent unauthorised access and procedures in place to protect your privacy.
Our software provider Lightspeed has designed its infrastructure to log extensive information about the system behavior, traffic received, system authentication, and other application requests. Internal systems aggregated log data and alert appropriate employees of malicious, unintended, or anomalous activities. Lightspeed personnel, including security, operations, and support personnel are responsive to known incidents.
Lightspeed maintains a record of known security incidents that includes descriptions, dates and times of relevant activities, and incident remediation. Suspected and confirmed security incidents are investigated by security, operations or support personnel, and appropriate resolution steps are identified and documented. For any confirmed incidents, Lightspeed will take appropriate steps to minimize product and Customer damage or unauthorized disclosure.
If Lightspeed becomes aware of unlawful access to our data stored within its products, Lightspeed will: Notify us of the incident; Provide a description of the steps Lightspeed is taking to resolve the incident; Provide status updates to us.
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